Web & Digital Products
Website Care & Support
The part that starts the day the site goes live.
Ongoing maintenance: updates applied before they become vulnerabilities, backups that have actually been restored at least once, uptime watched, and a named route for the request that cannot wait until next month.
What you get
- Scheduled platform and dependency updates, applied and verified
- Off-server backups with a restore tested on a schedule, not assumed
- Uptime and error monitoring with an agreed response window
- A monthly log of what changed, what broke, and what was prevented
What it changes
- Security patched on a schedule instead of after an incident
- A restore path that has been proven rather than hoped for
- Small content changes handled without a project
The OFUQ Loop
How it runs
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01
Insight
Audience, market and competitors, read properly before anything is made. We are looking for the gap — the thing your category is not saying.
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02
Idea
A platform the brand can hold for a year, not a campaign that works once. Then the content pillars, calendar and creative that carry it.
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03
Activate
Publishing, media buying and community management, run as one operation rather than three teams sending each other files.
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04
Optimize
Monthly reporting against the numbers agreed at the start, and a written decision about what changes next month.
Related services
Not sure which of these you need?
Most brands ask for a service and need a different one. Describe the problem and we will scope it honestly.